Pest control
Last updated: 13 April 2012 13:40 UKOur Pest Control team provides an effective pest control service for residents and businesses in the city. We provide a service for dealing with:-
- bed bugs
- cockroaches
- fleas
- mice
- pigeon problems (limited service only)
- rats
- squirrels
- wasps
- other insects
Rats are treated free of charge for all domestic residents, although we do charge landlords for treatment in rented property. There is a charge for other pests with subsidised rates offered to people on benefits. Commercial premises are treated at highly competitively priced rates.
These are the charges as of 1st April 2012:-
DOMESTIC PREMISES
Rats – No charge - £0
Mice (Up to 4 visits) - £42.00
(Person in receipt of a qualifying benefit - £12.00)
With respect to mice treatments, please note our important treatment / visiting procedures highlighted below.
Fleas (Single treatment) - £50.00
(For property up to 3 bedrooms )
(Person in receipt of a qualifying benefit - £16.00)
Fleas (Single treatment) - £78.00
(For property 4 bedrooms or more)
(Person in receipt of a qualifying benefit - £22.00)
Bedbugs, Carpet Beetles (1 Room) (Single treatment) - £50.00
(Person in receipt of a qualifying benefit - £16.00)
An additional payment will be required for EACH additional room - £16.00
(Person in receipt of a qualifying benefit - £6.00)
Pigeons (Treatment of nests on PCC's property balconys only) - £44.00
(Person in receipt of a qualifying benefit - £16.00)
Cockroaches (Up to 3 visits) - £55.00
(Person in receipt of a qualifying benefit - £16.00)
Wasps in garden /hedges/garages/exterior areas and lofts (Single treatment) - £39.00
(Person in receipt of a qualifying benefit - £16.00)
Moths (Single treatment) - £55.00
(Person in receipt of a qualifying benefit - £23.00)
Squirrel treatment internal (Up to 5 visits) - £55.00
(Person in receipt of a qualifying benefit - £19.00)
Ants - Ants will only be treated in commercial premises, example schools/nursing homes/commercial businesses, where commercial charges will apply.
Qualifying benefits include:-
· Pension credit
· Income support
· Job seekers allowance
· Housing benefit
· Council tax benefit
Payments are made via the operative by either cash or cheque, made payable to Portsmouth City Council. You can also make a telephone payment by card via our city helpdesk, however this must be done PRIOR to booking of an appointment. If you wish to make a payment via the city helpdesk, please call them on the number below.
BUSINESS / COMMERCIAL PREMISES / RESIDENTIAL PREMISES RUN AS A BUSINESS AND EMPTY PREMISES
Minimum charge of £114.00 with an hourly rate of £68.00 plus product costs.
ALL prices are INCLUSIVE OF VAT
Please help us keep our costs down – please try and keep your appointment.
We continue to keep the costs of our treatment as low as possible and make the best use of our time. We have a limited number of Operatives and they try their hardest to keep their appointments with you and we would be grateful if you would do the same.
Should you be unable to do so you must contact us at your earliest opportunity. A re-visit will then be arranged. Should you be unable to keep an appointment please call (023) 9283 4092 as soon as possible.
Important Information regarding mice treatments – please help solve the problem yourself. You can do this by:
1. Whilst the treatment is taking place, ensure you wash all surfaces with an anti-bacterial agent before preparing food.
2. Clear away food after eating and do not leave crumbs.
3. Place all food within sealed containers.
Immediately take steps to stop mice from entering your home – we call this proofing. Check all rooms for holes, particularly around water pipes, waste pipes, electrical cables and skirting boards. Look from the inside and outside. Any holes need to be filled as soon as possible. Use wire wool not a soft material like expanding foam. For larger holes use something more substantial such as cement. Although this might prevent the mice within your home from leaving, it will help ensure further mice don’t follow them inside. Mice are excellent climbers and will easily climb cavity walls to gain access to lofts. Proofing such areas will be difficult but you should try and ensure your rooms are protected and well sealed.
How often will we come back? If you have carried out all the above advice after our treatment the mice within your home are likely to be dead within a few weeks. Following our initial visit we will continue to re-visit for up to 3 more visits until we are satisfied that the problem has been resolved. We will not however make more than 4 visits in total. We, of course, hope that your problem can be resolved more quickly and fewer visits will be necessary.
What happens if you want more than 4 visits? Should you wish an Operative to attend more than 4 times, we can arrange this but there will be a further charge.
What will happen if you are out when we have agreed to visit? Your Pest Control Operative will make a re-visit appointment with you. The Operative needs to re-visit relatively quickly to ensure the treatment is continuous and the mice eat sufficient poison to resolve the problem. If you have failed to keep an appointment without notifying us, the Operative will leave a card confirming his attendance. Should you fail to keep 2 appointments without notifying us prior to the day of the treatment or cancel 2 consecutive appointments no further visits will be arranged and no refund will be made.
The Operative will provide advice on his second ‘no access card’ and/or a letter will be sent to you on how you should dispose of the poison remaining in your home should this happen.
HOW TO CONTACT US
You can call the city helpdesk on (023) 9283 4092 or by email at cityhelpdesk@portsmouthcc.gov.uk.
More information about pest control
Bed bugsBrown Tail Moth
Cluster Fly
Foxes
Honey Bees and swarms
House dust mites and asthma
Moles
Pest control factsheets A-F
Pest Control factsheets G-Z
Tel: 023 9282 2251







