Penalty Charge Notices - Pay or Appeal?Last updated: 01 August 2011 14:50 UK
Penalty Charge Notices (PCN's) are issued if your vehicle breaks parking regulations such as parking on double yellow lines or not displaying a valid pay and display ticket. They are issued under the Traffic Management Act 2004, which came into effect on 31 March 2008, before this date they were issued under the Road Traffic Act 1991.
We have been granted powers to operate civil parking enforcement and since 1999 have employed Parking Attendants, who are now called Civil Enforcement Officers, to enforce restrictions.
If you receive a PCN you have two options, to pay it or to appeal.
Pay the PCN
You can do this by using cash, cheque, debit or credit card, or a postal order and you can do this in several ways.
- Pay online here on our site.
- Call us on 0845 6066243, which is a 24 hour automated payment system, or during office opening hours you can call 023 9268 8310. Please note that we can only accept debit or credit cards over the phone
- In person at the address below
We are open from 8.30am to 5pm on Monday, Tuesday and Thursday, 9.30am to 5pm on Wednesday, 8.30am to 4.30pm on Friday and 9am to 1pm on Saturday. You can also pay at any of the area housing offices.
- Send a cheque or postal order not cash to us at the address below
Please write the PCN number on the back of your cheque/postal order, which should be made payable to ‘Portsmouth City Council’.
Appeal against the PCN
If you feel that you have been issued with a PCN incorrectly you may make an appeal within 14 days, in writing only, to:
- Transport and Environment,
Alec Rose Lane, Portsmouth, Hampshire, PO1 2BX
If you make an appeal against the PCN and you are not successful you will still be able to pay at the discounted rate, as long as your appeal is made within 14 days of the issue of the PCN.
If your appeal is unsuccessful the registered owner/keeper of the vehicle will have an opportunity to appeal further following the issue of the Notice to Owner which will be sent after we have received their details from the DVLA. If this appeal is not upheld the registered owner/keeper may refer the case to the Traffic Penalty Tribunal for independent adjudication.
For information on civil enforcement of Parking and Traffic Regulations outside London (PATROL) including what to do if you receive a penalty charge notice.
You can call us on 023 9268 8310 for more information and below you will find further information about how to challenge a PCN.
Challenge a PCNGuidelines about a challenge