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Advice for tenants and landlords

We provide a range of services for private tenants and landlords, including:

• responding to complaints about poor housing conditions and giving advice to owners and landlords about any improvements necessary to meet minimum legal standards
• carrying out property inspections to identify unsatisfactory private housing in Portsmouth
• taking action to secure the improvement of private housing, particularly where risks to health and safety are identified
• licensing of certain houses in multiple occupation
• providing information and advice to owners and landlords about their responsibilities towards home maintenance
• dealing with domestic drainage problems and accumulations of rubbish (not associated with the street scene)
• administering grants to improve the condition of privately rented property
• providing advice and information on ways of improving the energy efficiency of rented accommodation
• liaising with other agencies and organisations such as the police, hampshire fire service and university to ensure resources are best directed to meeting priorities identified in the our community plan
• providing advice to landlords and tenants about their rights and responsibilities, preventing homelessness, investigating illegal evictions and harassment and giving advice to tenants seeking alternative accommodation

We have a 10 working day response target for enquiries about private housing conditions, and we prioritise all service requests, aiming to respond as quickly as possible.

Further information

Housing Standards
Portsmouth City Council
Guildhall Square
Portsmouth, PO1 2AZ

Telephone: 023 9283 4215

Email: housing.privatesector@portsmouthcc.gov.uk

 

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